A mandatory HMO licence is a legal requirement under the Housing Act 2004, as amended by the Licensing of Houses in Multiple Occupation (Mandatory Conditions of Licences) (England) Regulations 2018.
Since October 2018, the previous 3-storey requirement was removed. Now, any property rented to 5 or more people from 2 or more separate households must be licensed — regardless of how many floors it has.
This applies throughout England and Wales, including all London boroughs.

You MUST apply if your property is:
A ‘household’ typically means a single person or members of the same family. So a 5-bedroom property with 5 unrelated tenants requires a mandatory HMO licence.
Operating an unlicensed HMO is a serious criminal offence. The consequences are severe.
Councils can impose civil penalties up to £30,000 per offence. Some have issued even higher fines.
Tenants can apply to reclaim up to 12 months of rent paid during unlicensed occupation.
Courts can ban you from operating as a landlord or managing properties entirely.
Our fixed fee covers the complete application process. You provide us with your property details — we do everything else.
Council application fees are additional and payable direct to the borough — typically £500–£1,200 depending on the council. We provide full cost transparency upfront.
We respond within 48 hours
Any landlord who rents a property to 5 or more people forming 2 or more separate households, who share facilities such as a bathroom or kitchen. This applies regardless of the number of storeys since October 2018.
The licence covers the property's management, physical standards (room sizes, amenities), fire safety measures and the fit and proper person test for the landlord or managing agent.
Mandatory HMO licences are issued for up to 5 years. You must apply to renew before expiry — we can handle renewals too.
Minimum room sizes apply: single sleeping rooms must be at least 6.51m², double rooms at least 10.22m², and rooms for children under 10 at least 4.64m². Rooms below these minimums cannot be used as sleeping accommodation.
Don't risk the penalties. Get started today — we handle everything.
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